Privacy Policy

Effective Date: July 25, 2025

At PAPA G, a digital initiative of Sankram Ayurveda Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our website papag.co.in and our mobile app available on the Google Play Store.

1. Information We Collect

• Personal Details: Name, mobile number, email address, KYC documents, delivery address, etc.
• Payment Information: UPI IDs, wallet details, transaction data (processed via secure payment partners like ICICI, RBL, PayWorld, etc.).
• Order & Purchase Data: Product details, cart history, delivery preferences, and support communications.
• Device & App Usage Data: Device ID, app version, location, crash logs, and interaction patterns (used for improvement & security).

2. Use of Collected Data

We use your data for:

• Fulfilling orders and delivering purchased products/services.
• Improving your shopping and service experience.
• Customer support, grievance redressal, and transaction updates.
• Marketing new features, offers, and app notifications (optional).
• Legal compliance and fraud detection.

3. Product Purchase & Order Privacy

All product purchase details, including cart items, payment methods, delivery address, and invoices, are securely encrypted and never shared with third parties outside our service providers.

Order data may be used internally to offer better recommendations, delivery tracking, and refund/return management.

4. Sharing of Information

We may share information only with trusted service providers (e.g., delivery partners, payment processors, customer support agents). We do not sell or rent your data to any third parties.

5. Data Storage & Security

We use advanced encryption and secure server infrastructure to store and protect your data. Access is limited to authorized personnel only.

6. Your Rights

You may request to review, update, or delete your personal data anytime by contacting support@papag.co.in.

7. Third-Party Links

Our platform may link to third-party services (e.g., payment gateways or social login). These platforms have their own privacy policies which we do not control.

8. Updates to This Policy

We may update this privacy policy periodically. The latest version will always be available on https://papag.co.in/privacy.

9. Ownership and Initiative

PAPA G is a fully owned digital initiative of Sankram Ayurveda Private Limited. We give ourselves full authority to manage and protect all data collected via this platform.

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© 2025 Papa G App — A digital initiative of Sankram Ayurveda Private Limited
CIN: U51909BR2017PTC036251 | Email: support@papag.co.in
Registered Office: Fulwariya, Rajepur, Muzaffarpur, Bihar – 843111